WalkWalk Go · 走走看

Privacy Policy / 隐私政策

Last updated / 更新日期:November 2, 2026

This policy describes how StarWeb Technology processes information when you use WalkWalk Go (走走看) and its related services. 本政策说明 StarWeb Technology 在你使用「走走看」及相关服务时如何处理信息。

Information we process

Location: If you allow location access, the app may use your current location as a starting point. It sends the starting coordinates with your trip settings to generate a route. Coordinates are stored with a trip only when you choose to save that trip to your account.

Account and device identifiers: Trip planning is available as a guest. The service uses a pseudonymous installation identifier and session token to provide guest access and protect the service. If you choose to sign in, we process your phone number and a one-time verification code. Codes expire after five minutes.

Trip information: When you save a trip, we store its starting point, selected area, travel mode, time and distance limits, selected stops, and trip status so you can view and manage your saved trips.

Our service infrastructure may process technical request information needed to deliver, secure, and troubleshoot the service. Some technical logs may include an IP address and request time.

How we use information

We use information to generate and display routes, provide optional phone sign-in, save and retrieve trips, secure accounts and sessions, and maintain the service. We do not use this information for advertising, cross-app tracking, or sale to data brokers.

Service providers and maps

Our hosting provider processes information to operate the service. When you request a verification text, your phone number and message are sent to Mocean, our SMS provider, for delivery. On iOS, Apple MapKit and Apple Maps may process route locations when you view or open navigation. On Android, Baidu Maps may process map and route information. These providers handle information under their own privacy terms.

Retention and deletion

Saved trips remain available until you delete them or delete your account. You can delete your account from the account settings in the app. Account deletion removes saved trips and the phone number, invalidates verification codes, and revokes sign-in sessions and installation access. A minimal account tombstone and revoked security records may remain to protect service integrity. Verification codes cannot be used after their five-minute expiry.

Your choices

You can use trip planning without signing in. Location access is optional; you can deny it or change it in your device settings. If location is unavailable, the app can use its planned starting point. You can stop using the service at any time.

Contact

For privacy questions or requests, contact StarWeb Technology at starweb.my@gmail.com.

我们处理的信息

位置信息:当你允许使用定位时,App 可能会使用你当前的位置作为路线起点,并将起点坐标及行程设置发送至服务端以生成路线。只有当你选择保存行程至账号时,起点坐标才会与该行程一同保存。

账号与设备标识:游客也可以规划路线。服务会使用假名化的安装标识和会话令牌来提供游客服务并保护系统安全。如果你选择登录,我们会处理你的手机号及一次性验证码。验证码五分钟后失效。

行程信息:保存行程时,我们会保存起点、所选区域、出行方式、时间与距离限制、选择的地点及行程状态,以便你查看和管理已保存的行程。

服务基础设施可能会处理运行、保护和排查服务问题所需的技术请求信息。部分技术日志可能包含 IP 地址和请求时间。

信息用途

我们使用这些信息生成和展示路线、提供可选的手机号登录、保存和读取行程、保护账号与会话,以及维护服务。我们不会将这些信息用于广告、跨 App 跟踪或出售给数据经纪商。

服务提供商与地图

网站托管服务商会为运行服务而处理相关信息。你申请短信验证码时,我们会将手机号和短信内容发送给短信服务商 Mocean 以完成发送。在 iOS 上,查看路线或打开导航时,Apple MapKit 和 Apple 地图可能会处理路线位置。在 Android 上,百度地图可能会处理地图和路线信息。各服务提供商按照其自身的隐私条款处理信息。

保存期限与删除

已保存的行程会保留至你将其删除或删除账号。你可以在 App 的账号设置中删除账号。删除账号会删除已保存行程和手机号、使验证码失效,并撤销登录会话和安装访问权限。为维护服务安全,可能会保留最少的账号删除标记和已撤销的安全记录。验证码在五分钟有效期后无法使用。

你的选择

无需登录也可以规划行程。定位权限为可选,你可以拒绝或在设备设置中更改。如无法取得定位,App 可以使用计划起点。你可以随时停止使用服务。

联系我们

如有隐私问题或请求,请联系 StarWeb Technology:starweb.my@gmail.com。